Once again skipping the mayhem of the busiest travel week of the year, though it’s getting more difficult as the Thanksgiving travel crush seems to start earlier each year. Good listener comments about last episode’s story of a rare prop plane flight sitting next to a “passenger of size”; then my own thoughts on USAir‘s…
Read MoreThe front page of today’s USAToday — the unofficial newspaper of record for the frequent traveler — greeted its readers with an article stating “Flights on U.S. airlines arrived late more often in the first four months of this year than in any other year since the government began tracking the numbers 13 years ago.”…
Read MoreA New York Times article provides an interesting behind-the-scenes view of the balance airlines are trying to strike between maximizing revenue through overbooking, and raising the ire of customers and their front-line employees when passengers get bumped from oversold flights. Interviewing a number of people at US Airways, the article reveals the tensions between the…
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