MileagePlus

Podcast #99 — Downgrading Elite Fliers; Finding Time Off the Road

United Airlines’ CFO garnered some less-than-desired attention last month when he said that “certain groups” in the Mileage Plus program were “over-entitled”.  United is the most recent airline to work on “realigning benefits” — downgrading their elite fliers, especially those in the lower status tiers. We talk about how that impacts frequent flier strategies. We…

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