The front page of today’s USAToday — the unofficial newspaper of record for the frequent traveler — greeted its readers with an article stating “Flights on U.S. airlines arrived late more often in the first four months of this year than in any other year since the government began tracking the numbers 13 years ago.”…
Read MoreA New York Times article provides an interesting behind-the-scenes view of the balance airlines are trying to strike between maximizing revenue through overbooking, and raising the ire of customers and their front-line employees when passengers get bumped from oversold flights. Interviewing a number of people at US Airways, the article reveals the tensions between the…
Read MoreWe’ve talked many times here about how the act of travel has lost its glamor, is no longer fun for the frequent traveler. According to an article in the Wall Street Journal, life isn’t so glamorous on the other side of the travel counter. Airlines used to offer prestigious jobs with good wages and coveted…
Read MoreThe shoe carnival — that degrading one-legged dance we do for the entertainment of TSA screeners across the country all because one guy tried (and failed) to light his shoe on fire some six years ago — has survived the introduction of the ShoeScanner in Orlando’s airport. Home of some of the worst TSA lines,…
Read MoreMy first-hand experiences with last month’s travel delays were major topics in the last two podcasts. As you would expect, the delays inconvenienced the airlines too. United Airlines announced late Friday afternoon how much of an impact the December storms had on its operations. “During December,” United says, “operations were affected by severe winter snowstorms…
Read MoreOne of the first successes of the Web was on-line travel — the elimination (“disintermediation” was the term during the Bubble Years) of the travel agent, allowing you to book your own travel. I do this every week, though not always perfectly. There have been a few times when I booked a room on the…
Read MoreIt’s been a few months since the liquid restrictions went into place, and not everyone flies as often as I do (I’m averaging 3 out of every 4 weeks in the air), so I can understand when someone in front of me in the TSA screening line doesn’t quite have the “travel-size toiletries in the…
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