I don’t mean to pile on United Airlines, but they do bring it on themselves sometimes. The latest TravelCommons podcast talks about how the “friendly skies” of United Airlines have become a bit thread worn — duct tape holding together armrests, seat backs that can’t stay up (which was my experience again on my Monday…
Read MoreIn past TravelCommons episodes, we’ve talked about how important it is for a frequent traveler to find good restaurants that welcome a single diner. In spite of a former colleague’s advice to “never eat alone“, I often find myself with nothing but the USA Today as a dining partner. Sure, I could dine in the…
Read MoreAutumn is the only time I willingly book a window seat. Today’s approach into Newark had us flying over the Delaware Water Gap on a clear sunny day. The leaves are beginning to change — I saw dots of yellow and orange and red bursting out of a field of green. It made me reach…
Read MoreMika Pyyhkala, a long time TravelCommons listener who works for the National Federation of the Blind of Massachusetts, dropped me a note about a problem he recently had with some new technology installed in New York City cabs. “I was in NYC last Sunday and I took a taxi from La Guardia airport to mid…
Read MoreLabor Day is the traditional start of US political campaigns and the associated silliness of political speeches. Evan Sparks’ Aviation Policy Blog pointed to a speech by Barack Obama in which he lauds Chinese investment in travel infrastructure — airports, train systems — and asks “Why aren’t we doing the same thing?” It’s a good…
Read MoreToday’s Chicago Tribune gave front page coverage to a US Department of Transportation consumer forum on air travel. The story’s title, You Are Now Free To Take A Flying Leap, says it all. The reporter’s conclusion is disheartening realistic — “airline passengers received an unapologetic warning at the forum that customer service will continue to…
Read MoreI’ve had first hand experience with a couple of the TSA’s recent attempts to provide an “overall increase in throughput” — the Registered Traveler program and the Diamond Lane Self-Select program. To save you the suspense, neither is going to create a sudden outpouring of love for the TSA.
Read MoreIt wasn’t that bad a day — for LaGuardia. Some strong gusts of winds in the morning resulted in two-hour departure delays by the end of the day. I had snagged a rare first-class upgrade on the 7pm flight back to O’Hare, but when I got to LaGuardia at 6:15pm and found the 5pm flight…
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