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What’s the Value of Business Class… to the Passenger?

The International Air Transport Association reported earlier this month that premium ticket purchases fell 21% globally in February — which follows January’s decline of 16.7%.  Part of the drop is due to falling air traffic, but a good bit of it is from tighter corporate travel policies that are pushing mid-level executives to the back of…

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Podcast #73 – Eating Alone on The Road, More Things You Never Want to Hear

Recorded somewhere over the Atlantic in the business class toilet of a South African Airways A340 and the Rosebank Hotel in Johannesburg at the start of a week’s stay in South Africa. We talk about inconsistent rules for mobile devices on planes, the value of renewing my CLEAR registered traveler membership, the three things that…

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Denver TSA Performance Poor Because of Management Harrassment

I travel frequently through Denver International Airport (DEN) to visit family and to ski.  From this first-hand experience, I’ve always believed that the DEN TSA crew is among the nation’s worst.  According to an internal TSA report, a key reason is the local TSA management.  Denver’s NBC affiliate obtained a copy of the report and…

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New Facts About The Best Frequent Flyer Programs

The two reasons most frequent travelers invest in a frequent flyer programs — status perks (e.g., free upgrades, pre-boarding) and free trips.  While comparing status perks between programs is pretty straight-forward — most airlines proudly list every status perk, the number of seats that can be booked with miles seems a closely guarded secret, making…

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Podcast #72 – Breaking Travel Rules, What You Never Want to Hear

Recorded in the TravelCommons studios outside of Chicago at the end of a full week home, decompressing after 6 weeks of straight travel. We talk about some “travel rules” violators — the woman whose airport meltdown is a YouTube hit and an Amazing Race couple whose violation got them eliminated. A listener suggests a topic…

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$28,000 to Watch The Bears-Lions Game?

When I used to work in Detroit’s Renaissance Center, international cellular calls would occasionally appear on my bill.  After way too many calls to AT&T, I finally figured out that whenever I used a certain conference room in Tower 600, my phone would grab the cell tower directly across the Detroit River in Windsor, Ontario….

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Meltdown at Gate 42

I work very hard not to take out my frustrations with the airlines on the employees — those folks are usually just trying to do their jobs; just trying to get through to the end of the day like the rest of us. Others aren’t so considerate. Flying back from San Francisco last week, the…

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Don’t Call When The Tatty Skies Catch On Fire

I don’t mean to pile on United Airlines, but they do bring it on themselves sometimes. The latest TravelCommons podcast talks about how the “friendly skies” of United Airlines have become a bit thread worn — duct tape holding together armrests, seat backs that can’t stay up (which was my experience again on my Monday…

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