Tag: American Airlines
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Podcast #101 — Future of Mileage Tracking Tools; Searching for Local Food and Craft Beer
Back in the TravelCommons studios after a couple months of summer break. We open up with thoughts about skipping rental cars, sharing listener comments on the Chicago Layover Excursion video, and the current state of American Airlines — great new airplanes, deteriorating on-time stats. Michael Komarnitsky, the founder and CEO of GoMiles, talks about why he sold his company to… Continue Reading →
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Podcast #100 — Southern Road Trip; Breaking Up with American Airlines
Back in the TravelCommons studios after a 2,100-mile drive through the Mid-South. We genuflect quickly to the milestone episode number and then move onto the topics at hand — best piece of hardware schwag from Google I/O 2012, a slightly icky subway ride from downtown San Francisco to SFO, a grab bag of observations from my southern road trip, and… Continue Reading →
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American Airlines Reaches Out to Apologize… Again and Again
American Airlines has been a bit more forward over the past month in letting me know they care about me. A phone conversation, replies to my Tweets – I haven’t had this level of attention from AA in the prior 27 years and 2.4 million miles that I’ve flown them. However, I’m not sure this new effort is having its… Continue Reading →
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Podcast #91 — Can’t Patch Planes Forever; Saving Customers With A Personal Touch
Was off the road for two weeks for my kids’ graduations, but now back in the security lines with a mix of domestic and international travel. Listener suggestions include dining at local music clubs to avoid the “eating alone” stigma, and using mini-USB hubs to power your gadgets without carrying a basketful of international plug adapters. I’m impressed by how… Continue Reading →
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Podcast #67 – Stolen Luggage; Month With an iPhone
Recorded in the TravelCommons studios outside of Chicago after a month of travel to and from the East Coast. In this episode, a spur-of-the-moment train trip bypasses a huge air traffic control problem. A listener story gets us talking about theft after you entrust your luggage to the folks behind the curtain. I have fun saying the word schadenfreude —… Continue Reading →
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Podcast #63 – The 733-Mile Stare; TSA Can’t Help Themselves
Recorded in the TravelCommons studios outside of Chicago after a week of skiing in Colorado. In this episode, we talk about some of the difficulties faced by today’s frequent travelers. A listener gives a blow-by-blow account of the myriad of lines he faced trying to get home from Newark. Another listener relates about the challenges of attending a business conference… Continue Reading →




