Podcast: TravelCommons

Podcast #58 – Who Raves About Their Airline; Powering Up in Airports

October 24, 2007

Recorded in the Gaithersburg, MD Marriott outside Washington, DC at the end of an intense week of travel that had me flying from the East Coast to the West Coast and then back east again… on four different airlines. With many airlines’ plummeting customer satisfaction scores, we ask the question “Who raves about their airline?” Continue Reading →
Podcast #57 – Making Time for Local Fare; What’s Standing in the Way of Fixing Our Airports

September 23, 2007

Recorded in the TravelCommons studio outside Chicago, I’ve been bi-coastal since the last episode, bouncing between New York and San Francisco. A side trip down to Philadelphia yields a great street-food breakfast when I take the time to walk outside my hotel. Delays in my flights between O’Hare and LaGuardia airports cause me to dig Continue Reading →
Podcast #56 – Lines Around the World; Shedding Some Electronic Weight

August 16, 2007

Recorded in the San Francisco Airport Marriott, a recent city-a-day business trip through Europe allowed me to do a first-hand comparison of the European air travel experience to the much maligned state of US air travel. We also update our thoughts on the state of mobile computing devices. Is it possible to travel “PC-less” yet, Continue Reading →
Podcast #55 – True Cost of Connecting; See More With The Family

July 10, 2007

Recorded in the Marriott Courtyard in Chapel Hill, North Carolina, the current “blogstorm” about United Airlines’ poor customer service provides the data to calculate the true cost of connecting flights. A recent combined business and family trip to New York City makes me realize that my family isn’t a burden in my travels, but instead Continue Reading →
Podcast #54 – Traveling Injured; How Bad Is Travel Experience Really?

June 8, 2007

Recorded in the Grand Geneva Resort and Spa, the former Playboy Club, in Lake Geneva, Wisconsin, I talk about the travails of “playing injured” — traveling while sick. A listener comment makes me wonder if I’m exaggerating the state of the US travel experience. We get a good suggestion on how to wrestle with charging Continue Reading →
Podcast #53 – Wanting the Red Carpet; Family Travel Technology

May 10, 2007

Recorded in Marriott Courtyard in San Francisco‘s SoMa district, I confess to some base emotions — my inner child has been throwing tantrums now that American and United Airlines have taken away some of the special treatment they used to give their mid-tier status fliers. I also had a bit of an awakening while on Continue Reading →
Podcast #52 – Flying Friendless Skies; Latest Speed for the Road

March 2, 2007

Recorded in the TravelCommons studios outside of Chicago, we talk through some of the problems that have made United Airlines‘ skies less friendly than their ads would like you to believe. This has definitely been the winter of United fliers’ discontent. I also follow up on last episode’s travel technology upgrade topic. I’ve now found Continue Reading →
Podcast #51 – Change Out Status; Upgrading Travel Technology

January 29, 2007

Recorded in the SFO Marriott at the start of a trans-continental travel week, we talk about the need to “re-balance” your frequent traveler elite status at the beginning of the year — should you re-up with your current airline or hotel, or move elsewhere? I’ve upgraded a good bit of my travel technology over the Continue Reading →