Category: Travel Journal
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Watching United Airlines cancel more than 600 flights at the beginning of Christmas week, I was glad that I was flying Frontier Airlines to Denver later in the week for… Listen to Episode →
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Northwestern University Library just launched web access to their Transportation Library Menu Collection, which includes “more than 400 menus from 54 national and international airline carriers, cruise ships, and railroad… Listen to Episode →
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For the past couple of months, I’ve been wondering if it has been my bad luck with Hertz or the rental car industry trying to stretch their cars a bit… Listen to Episode →
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Sitting in Philadelphia Airport drinking a pint of Hop Hog IPA beer from the Lancaster Brewing Company in nearby Lancaster, PA reminded me of a recent USA Today article about… Listen to Episode →
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The drumbeat of complaints regarding United Airline’s deteriorating customer service continues. In the Trade Your Bags For Another $1/Hr post, I mentioned the results of the recent University of Michigan… Listen to Episode →
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The Chicago Tribune‘s Sunday Business section featured a 3,600-word in-depth analysis of a United Airlines flight that went terribly wrong. United Flight 1073 was supposed to leave Montego Bay, Jamaica… Listen to Episode →
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A New York Times article provides an interesting behind-the-scenes view of the balance airlines are trying to strike between maximizing revenue through overbooking, and raising the ire of customers and… Listen to Episode →
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