Month: June 2012
-
Podcast #99 — Downgrading Elite Fliers; Finding Time Off the Road
United Airlines’ CFO garnered some less-than-desired attention last month when he said that “certain groups” in the Mileage Plus program were “over-entitled”. United is the most recent airline to work on “realigning benefits” — downgrading their elite fliers, especially those in the lower status tiers. We talk about how that impacts frequent flier strategies. We also talk about adjustments needed… Continue Reading →
-
How Much Do You Want to Tip?
For a simple calculation that can be performed on a four-function calculator with buttons to spare, determining the right tip seems mystify a large portion of the traveling public. Searching Apple’s App Store for “tip calculator” returns almost 600 apps for the iPhone. The Hospitality Management Schools’ web site just published a comprehensive tipping guide, providing a nice range… Continue Reading →