Month: May 2012
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Podcast #98 — Stolen Luggage & Passports; Restaurants Want Your Smartphone
A backpack stolen from the train to the airport — or more specifically, passports inside the stolen backpack — unexpectedly extends a beer-tasting weekend in Brussels. During my recent international trips, I find that Apple’s FaceTime and iMessage aren’t working reliably — could be because of hotel WiFi bandwidth constraints. TSA’s PreCheck expedited security screening feels like you’ve passed through… Continue Reading →
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American Airlines Reaches Out to Apologize… Again and Again
American Airlines has been a bit more forward over the past month in letting me know they care about me. A phone conversation, replies to my Tweets – I haven’t had this level of attention from AA in the prior 27 years and 2.4 million miles that I’ve flown them. However, I’m not sure this new effort is having its… Continue Reading →