TravelCommons

Month: May 2007

  • Bumping on the Rise?

    A New York Times article provides an interesting behind-the-scenes view of the balance airlines are trying to strike between maximizing revenue through overbooking, and raising the ire of customers and their front-line employees when passengers get bumped from oversold flights. Interviewing a number of people at US Airways, the article reveals the tensions between the back-office analysts trying to wring… Continue Reading →

  • Trade Your Bags For Another $1/Hr

    We’ve talked many times here about how the act of travel has lost its glamor, is no longer fun for the frequent traveler. According to an article in the Wall Street Journal, life isn’t so glamorous on the other side of the travel counter. Airlines used to offer prestigious jobs with good wages and coveted flight benefits. Now, in the… Continue Reading →

  • Podcast #53 – Wanting the Red Carpet; Family Travel Technology

    Recorded in Marriott Courtyard in San Francisco‘s SoMa district, I confess to some base emotions — my inner child has been throwing tantrums now that American and United Airlines have taken away some of the special treatment they used to give their mid-tier status fliers. I also had a bit of an awakening while on vacation with my family in… Continue Reading →